Often, the customer believes himself to be right and at times gives such arguments that they are made fun of. Something similar happened in the US of Minnesota when a customer even after sending 12 masks demanded damages from a shopkeeper for not sending a dozen masks. The good thing is that the shopkeeper maintained his restraint even after this illegitimate demand. Now this shopkeeper is being praised on social media.
According to the KRFO News website, Jada McCrae is a single mother and the mistress of Jada Volt. It is an online shop that sells shirts, hoodies, cards, and masks. Jada went viral on social media when the mail of her and one of her customers was shared on Twitter. He said that he was shocked when he received the mail from the wrong mask order.
‘A dozen masks mean 12 masks’
According to this email conversation shared on Twitter, the anonymous customer wrote, “Hello I ordered a dozen masks but you only sent me only 12. I need them all. I would like to withdraw the money owed. I will no longer support your business. I tried to support the business of blacks, but you rob people. ‘
After this Jada responded very well and said that since a dozen means 12 masks, the number of masks he sent is correct. So I cannot give you the money back. Even after this, Jada apologized for disappointing his customer and also gave him a discount coupon of $ 5. In response, the customer refused to take the coupon and said that he needed 20 but had never heard of 12.